1 Check All Physical Cable Connections Before you get into deep troubleshooting for this charging problem, first check the basics. Make sure you have inserted the charging cable firmly into your laptop's charging port. Then double-check its connection to the wall outlet—consider trying another socket in case the current one isn't working. 1 Check to see if you're plugged in. It may sound ridiculous, but it pays to check if your laptop and charger are actually plugged in. There's no hope in charging a laptop that is disconnected from a power source, so be sure to double-check that everything is hooked up as it should be. Reinsertthe battery, reconnect the charger, and fire up the laptop again. For newer Macs with batteries sealed into the chassis, shut down the computer but leave the power adapter connected. .

hp laptop charger plugged in but not charging